Internet banking for corporate sector
The Borneo Post - Monday, 19 August 2002, page 27
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HSBC Bank launches hassle-free business banking all with a click of mouse

KUALA LUMPUR: In an effort to increase the efficiency and facilitate the banking industry and the benefit of customers, HSBC Bank Malaysia Berhad recently launched a full transactional internet banking specifically designed for the corporate sector.

The internet banking solution suite provides corporate customers with timely and accurate information on their accounts and transactional activities. "Through internet banking, business customers will be able to access to the bank's authorised information 24 hours a day, 365 days a year.
"It is easily accessible, convenient, no queues, no traffic jam and no parking problems. HSBC is offering a hassle-free business banking all with a click of mouse," said Richard Lee, general manager of Commercial Banking HSBC, at the launch of this facility. The internet banking service is provided free to all HSBC corporate account holders.

Corporate customers who register for the service may appoint up to nine delegates for each account and specify the transactional authority and limit given to each delegate. Commenting on the security of such service, Lee said that the HSBC Internet Banking Service complies fully with the industry standards.

All transactions are encrypted with the latest SSL 128-bit encryption technology to ensure a highly- secure channel for data transmission between the customer's PC and the bank's server. Among the services offered include access to the information on account balance, account statement, foreign exchange rate and other relevant information.

Customers can also give instructions or make requests for standing order, cheque book, stop cheque instruction, funds transfer within own account, funds transfer to third party accounts, fixed deposit placement, telegraphic transfers, demand drafts, cashier orders, utility bill payment (eg. Telekom, Maxis and TM Net) and secured e-mail. "The internet banking service will definitely increase the business efficiency of our corporate clients simply because this facility is able to provide real time reporting on the account status without having to visit the bank," said Lee.

HSBC currently has approximately 40,000 business account holders of which about 30 percent are located in the Klang Valley.
HSBC aims to sign up more clients from the SMIs, SMEs and other corporate sectors. To register for this service, customers are advised to visit any HSBC branch to complete the Internet Banking Service Request form. More information on this service is available at my/bizbank.

INTERNET BANKING ... HSBC (IT and e-business) chief information officer Chu Hong Keong tries out the facility as Lee looks on