Single web gateway to govt agencies
The Star 10 June 2003  

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KUALA LUMPUR: The Government has embarked on developing a web portal which will provide a single gateway to government agency services, Chief Secretary to the Government Tan Sri Samsudin Osman said yesterday.

He said the initiative was part of the Government's efforts to provide efficient services to the public speedily and with cost savings.

Samsuddin said the fact that most government agencies had their own websites had provided some ideas to the government to create the portal in order to give the public easy access to information.

"With this portal, the public no longer have to open many government websites to get information," he told reporters after launching the Microsoft Government Leaders' Conference here yesterday.

He also said the Government aimed at integrating all the agencies' websites into a single portal.           

"It is our hope to be able to bring together all the websites into this one portal some day," he said.

He said the most vital aspect of the portal was the type of services that needed to be projected.

Services through the portal would include getting application forms and repayment of loans.

"We want to deliver good service to the citizens. People don't have to go to the department to get simple things like forms," he said.

He said the portal was being handled by Mampu and the public could view the initial part of the portal probably by the end of this year.

 Samsudin said the Government continued to implement strategies and initiatives to enhance service delivery to the public.

He said the setting up of the Strategic Thrust Committee on the Government Delivery System was to upgrade the government delivery system and to enhance national competitiveness in the current challenging economic environment.

The Microsoft Government Leaders Conference is organised by Microsoft Knowledge Capital Centre in collaboration with Mampu, Intan and the Energy, Communications and Multimedia Ministry.

About 200 people comprising senior government officials and education sector leaders are attending the two-day conference.

The conference will discuss the evolving of a technology landscape and the implementation of e-government strategies. - Bernama